
Andrew Hap
Vice President of Service Delivery
Andrew has worked at Vail since 2001. In his current role as Vice President of Service Delivery, Andrew works to organize, initiate, and deliver Vail services. He continues to improve both internal and external communication channels, and expands and standardizes the services we offer in an enduring mission to exceed our customers’ expectations.
During his time at Vail, Andrew has collaborated with the Engineering and Operations teams to enhance Vail’s SIP-based services, managed the build-out and expansion of Vail’s Routing and Call Control (RACC) Platform, and established Vail’s Product Support department. These efforts resulted in enhanced feature-functionality that directly benefit our customers’ experience.
Interesting Fact
Andrew loves spending time outdoors, being around the water, and is an avid fisherman.
Best Advice He's Been Given
If you always give your best then you’ll never question yourself.
Most Influential Person in Tech
Jeff Bezos - He’s shown that he’s not afraid to fail or reinvest his company’s successes in the name of innovation and pushing technology forward.