<div><b style="font-size: 18px;">Don't see an opening that's right for you? It's probably coming! </b></div><div>Vail is always looking for talented people. If you don't see an open position that looks like a fit, please submit your resume for us to review. </div><div><br></div><div>Feel free to include a cover letter showcasing your interests or any relevant work (portfolio, writing sample, etc.), and we'll do our best to match you with the right role. </div><div><br></div><div><span style="font-size: 10px;">#BI-Hybrid</span></div>

Don't see an opening that's right for you? It's probably coming! 
Vail is always looking for talented people. If you don't see an open position that looks like a fit, please submit your resume for us to review. 

Feel free to include a cover letter showcasing your interests or any relevant work (portfolio, writing sample, etc.), and we'll do our best to match you with the right role. 

#BI-Hybrid


All Teams

<div><b style="font-size: 18px">Who You Are</b></div><div>Interested in further protecting an already highly secure environment?</div><div>&nbsp;</div><div>As a Governance and Compliance Intern, you will perform compliance assessments, write reports on your findings, create proposals for improvement and track status to resolution. This role is team oriented as you will be working collaboratively with cross-functional stakeholders on cross-functional projects related to data governance, data protection and privacy.</div><div>&nbsp;</div><div>The ideal candidate loves to learn, has excellent communication and organizational skills and is interested in common security standards and various regulations (e.g., SOC2, PCI, HIPAA, etc.).</div><div><br></div><div><span style="font-size: 10px">#BI-Hybrid</span></div>

Who You Are
Interested in further protecting an already highly secure environment?
 
As a Governance and Compliance Intern, you will perform compliance assessments, write reports on your findings, create proposals for improvement and track status to resolution. This role is team oriented as you will be working collaboratively with cross-functional stakeholders on cross-functional projects related to data governance, data protection and privacy.
 
The ideal candidate loves to learn, has excellent communication and organizational skills and is interested in common security standards and various regulations (e.g., SOC2, PCI, HIPAA, etc.).

#BI-Hybrid


<li>Assist with implementing and monitoring compliance program requirements throughout the organization, SOC2, HIPAA and PCI</li><li>Assist with the Information Security policy refresh schedule</li><li>Assist in the enhancing of a security awareness program</li><li>Assist with creating a Privacy program</li><li>Assist with coordinating Disaster Recovery tests across the organization</li><li>Adhoc duties as requested</li>

<li>Pursuing a Bachelor’s degree in Computer Science, or a related field</li><li>Ability to learn and solve problems over multiple weeks</li><li>Excellent communication skills and organizational skills</li><li>Knowledge of security standards and regulations</li><li>We observe a hybrid work format that provides employees flexibility to collaborate with team members based on business needs but are open to remote for this role. </li>

Governance and Compliance Intern (Summer 2025)

Security

<div><b style="font-size: 18px;">Who You Are</b></div><div><span style="font-size: 11pt;">Interested in designing conversational speech, natural language, directed dialog, and chat applications for IVR, intelligent virtual agent, and other applications?&nbsp;</span></div><div><span style="font-size: 11pt;">&nbsp;</span></div><div><span style="font-size: 11pt;">We are especially interested in someone who will take a “Design Thinking” approach to our work, understanding client problems and co-creating solutions with the team. The Designer will work with stakeholders and the development team to gather and interpret requirements, identify appropriate features, design call flows, and write natural and conversational system prompts. The Designer also plays an integral part in application tuning to ensure system performance meets expectations and identifies areas for improvement. &nbsp;</span></div><div><br></div><div><span style="font-size: 10px;">#BI-Hybrid</span></div>

Who You Are
Interested in designing conversational speech, natural language, directed dialog, and chat applications for IVR, intelligent virtual agent, and other applications? 
 
We are especially interested in someone who will take a “Design Thinking” approach to our work, understanding client problems and co-creating solutions with the team. The Designer will work with stakeholders and the development team to gather and interpret requirements, identify appropriate features, design call flows, and write natural and conversational system prompts. The Designer also plays an integral part in application tuning to ensure system performance meets expectations and identifies areas for improvement.  

#BI-Hybrid


<li>Coordinates with clients to design speech recognition systems that provide successful user experiences for both fully automated and partially automated IVR solutions.&nbsp;</li><li>Creating more chat-based or conversational type systems.&nbsp;</li><li>Modification of existing applications and designing of new applications.&nbsp;</li><li>Perform non-client facing design work such as demos, proof of concepts, and feedback on the next-gen growth of our conversational platform.&nbsp;</li><li>Stay abreast of industry best practices and innovations that will contribute to the overall company strategy around how the IVR can deliver solutions for the client in the way of automation and improved customer experience. &nbsp;&nbsp;</li><li>Write varying forms of VUI documentation, especially Visio, and interested in keeping abreast of the rapidly changing conversational design landscape.&nbsp;</li>

<li>4-6 Years of IVR application design experience.&nbsp;</li><li>Knowledge of speech recognition software applications.&nbsp;</li><li>Deep understanding of VUI design patterns and principles.&nbsp;</li><li>Bachelor’s Degree, preferred in related field.&nbsp;</li><li>Passion and commitment to being a strong customer advocate.&nbsp;</li><li>Innovation and Design Thinking skills and experience.&nbsp;</li><li>Fluency in written and verbal English.&nbsp;</li><li>Spanish language familiarity or fluency, preferred.&nbsp;&nbsp;</li>

Qualifications - We encourage you to apply if you think your experience may be a match, even if you do not meet all of the qualifications.

Conversational / Voice Interaction Designer

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