Vail provides managed VoiceXML 2.0 and SALT 1.0 hosting packages on its proven carrier-grade platform.
Whether you are prototyping a new application, considering outsourcing your voice technology, or ready to launch a high volume solution needing thousands of ports, Vail Voice Hosting provides all of the services you need to succeed.
Enterprises are taking full advantage of open standard markup languages like VoiceXML and SALT to develop next generation IVR applications and to bring web services to wireless and wireline telephones. Vail takes care of everything for low per minute rates and a modest set-up fee.
Best-in-class speech recognition and text-to-speech resources
Vail handles all software licensing and charges for only those resources used.
Convenient developer support website
Enables developers to view detailed debugging server logs and manage application URLs pointed to a unique DNIS reserved strictly for development. When an application is ready for production, customers can quickly move it to Vail's production hosting environment and production DNIS.
Multi-location carrier-grade telephony network
Every application call hits a trunk group allocated to multiple sites running in tandem, assuring maximum application availability.
Highly scalable voice application platform
Configurations available from as few as 5 combined inbound and outbound ports to thousands of ports. 24/7 Vail Network Operations Center (VNOC). Trained personnel monitor and test all systems and applications. Remote hands technical support is also available when collocated hardware is required.
Real-time reports
Secure myVail website provides call detail records and call summary graphs of all application telephony activity.
Gone is the worry and expense of keeping in step with advances in communications technology and maintaining expensive telecom departments. Gone too is the risk of getting trapped by proprietary systems down the line. By using open standards protocols, your company can always choose to change telephony and voice application service providers or bring everything in house at a later date. Investment in application development and integration with back-end business systems is no longer tied to a single, closed platform. Vail Hosting Solutions let you focus on your business without sacrificing control.
Please see our Voice Hosting Solutions Data Sheet for more information