Jim has thirty-five years of computer, telecommunications, and service business start-up experience. He founded Direct Marketing Technology, a leader in the direct mail listing business now owned by Experian, and Dytel Corporation, a pioneer in premise-based call processing systems. Jim is also Founder of Versay® Solutions, a voice application development and consulting firm; Verascape, a provider of highly-scalable VoiceXML systems; and Webley Systems, a unified messaging services provider.
Ray has been with Vail for six years. He has thirteen years of financial experience in various roles within the cable television and telecommunications industries, specifically in mergers and acquisitions; acquisition finance; corporate planning and analysis; controllership; and treasury. Prior to Vail, Ray was the Director of Finance at TV Works, an interactive-TV joint venture between Comcast and Cox Communications. Prior to TV Works, Ray was the Director of Finance for Wink Communications, an interactive-TV company based in San Francisco, CA.
Ray received his BBA in Finance from James Madison University, and MBA in Finance from the Joseph M. Katz Graduate School of Business at the University of Pittsburgh. Ray is a Certified Public Accountant.
Beth has been Vice President for ten years and with Vail for seventeen years. As VP of Client Services, Beth oversees a team of individuals responsible for providing front-line support to Vail's enterprise customers, contact centers and service providers. She has over twenty years of experience in the telecommunications industry, primarily in customer care and client services.
Prior to her arrival at Vail in 1991, Beth was President of American Home Networks, Inc., an interactive online service and VP of Operations for Automation Design, Inc. Beth graduated from Ohio State University with a BS in Industrial Psychology.
David Fruin has been with Vail for fourteen years and is responsible for the Engineering and Operations teams. David is responsible for all platform and application technology development and testing, as well as Vail's operation's team that manages the mission-critical enhanced telephony services for our enterprise and service provider customers. He has over twenty-four years of computer telephony experience. Prior to Vail, David worked with Motorola and Dytel. He holds a BS in Electrical Engineering/Computer Science from the University of Illinois.
Vijaya has eighteen years of computer-programming and project-management experience. Prior to joining Vail, she was at Navtech for ten years, where she was Product Manager, Automotives. Later, she spent seven years at SEI Technologies. Today, Vijaya is responsible for Project Management, Applications Testing and Quality Assurance.
She has a degree in Electronic Engineering from IIT Varanasi, India and a MS in Computer Science from the Illinois Institute of Technology.
Mike joined Vail in 2001. Coming from a background in mathematics, his early responsibilities at Vail included voice- and data-networking architecture and high-availability system design. Today, Mike oversees Vail Operations and the Vail Network Operations Center (VNOC), contributes to Vail SIP Platform engineering, and is responsible for voice and data strategy and management.
Todd Whiteley joined Vail in 1996 and currently serves as Vice President, Product Development. In this role, Todd is responsible for developing and executing the go-to-market strategy for all of Vail's enhanced telephony products and services, such as our Voice platform hosting, and hosted application services like Network IVR, Network Recording, and Reservation-less Conferencing. Todd holds a Finance degree from the University of Illinois.
Joe is President and CEO of Vail Systems' professional services subsidiary, Versay® Solutions. He has over twelve years of marketing, product development and professional services experience, working with traditional and VoIP telephony networks, web and speech technologies, and large-scale communications platforms. Prior to joining Versay® , he was Vice President of Marketing for Vail, where he was responsible for enterprise speech solutions, partner alliances, and web application development.
Joe received his BA in Economics from Vanderbilt University and MA in English from the University of Chicago.
